At Mekayla Fitz Store, we aim to deliver your rugs and mats quickly, safely, and efficiently. This Shipping & Delivery Policy explains how we handle orders, processing times, delivery options, and related details.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Carriers

We partner with reliable shipping carriers such as USPS, FedEx, and UPS to ensure your order arrives safely. The carrier may vary depending on your location and the size of the product.

Estimated Delivery Time

Delivery times typically range from 5 to 10 business days within the United States. Delays may occur during peak seasons, holidays, or due to weather and carrier issues beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on the weight, size, and destination of your order. We occasionally offer free shipping promotions, which will be clearly stated on our website when available.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor the delivery status of your package at any time.

Shipping Restrictions

Currently, we only ship within the United States. We do not offer international shipping at this time. Orders cannot be delivered to P.O. Boxes, APO, or FPO addresses.

Incorrect Shipping Information

Please ensure all shipping details are correct before completing your purchase. Mekayla Fitz Store is not responsible for delays or losses due to incorrect or incomplete address information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@mekaylafitz.store. We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the situation.

Delivery Delays

While we strive to meet estimated delivery times, some delays may be outside our control. We appreciate your patience and understanding in such cases.

Contact Us

If you have any questions about shipping or the status of your order, please contact our support team:

Email: support@mekaylafitz.store
Address: 2060 N Center St, Mesa, AZ 85201

Phone: +1 928 307 8911